Four Signs You Have High Emotional Intelligence

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Danielle Andrew 12 Apr 2017, 19:16

4. You can put yourself in other people’s shoes

If you are able to extend these skills beyond your own personal functioning, then that’s another sign that you have high levels of emotional intelligence.

Emotional intelligence can be particularly important in workplaces that require heavy “emotional labour” – where workers must manage their emotions according to organisational rules.

This can include customer service jobs, where workers may need to sympathise with customers – despite the fact that customers may be yelling at them.

Emotions are not fixed. Pexels.

This is why workplace emotional intelligence training is now common – with the most effective training focusing on management and expression of emotions, which are directly linked to communication and job performance.

It’s also worth pointing out that emotional intelligence is a cognitive ability that can improve across your lifespan. So if you haven’t recognised much of yourself in the traits listed above, fear not, there’s still time for you to work on your emotional intelligence.

 

Jose M. Mestre, Professor of Emotion and Motivation, University of Cadiz and Kimberly A. Barchard, Associate Professor in Quantitative Psychology, University of Nevada, Las Vegas

This article was originally published on The Conversation. Read the original article.

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